Live Scan Fingerprints
Safe • Fast • Accurate • Friendly

Our Fingerprint Technicians are certified by the DOJ and FBI. Our goal is to provide outstanding services to our valued customers.

It’s super important to choose a reputable fingerprint provider who gives you worry free service, and a safe and secure environment, as well as accurate transactions to ensure your requesting agencies receive the clearance report in a timely manner.

We guarantee a fast, safe and smooth transaction, and the completion of the background check can be done in days. Many of our client's background checks are completed on the same day we take their fingerprints, so they are able to quickly start working.

Live Scan Questions & Answers
Ask our Live Scan Fingerprint Pro

Our clients frequently ask the following questions. We posted them here to help you better understand the fingerprint procedures.
Our answers are a courtesy only, with no warranty or guarantee that they are completely accurate.

If a person needs a background check when applying for a job or licensing, he/she may go to a licensed fingerprint site to have his/her fingerprints taken. The fingerprints will usually be digitally taken and electronically sent to the DOJ (Department of Justice) and/or the FBI to conduct a background check.
If the fingerprints are digitally taken, via live scan, and electronically forwarded to the DOJ and/or FBI, it will normally take about 2-5 days for the clearance notice to be sent back to the requesting agency.
There may be several reasons for a delay:
  • DOJ may need to contact other agencies to receive further information and determine if the applicant has a reportable record.
  • DOJ may have an incomplete record and needs to obtain additional information about the results of an incident on your record.
  • DOJ needs a further review, or may need to manually review a record and make sure the record is correct.
To make sure the transaction goes smoothly, it is best to have an experienced and responsible live scan technician to insure all the information is input and sent correctly. You also need to find a reliable fingerprint location that will keep your crucial information safe and secure, and your request for fingerprinting service forms will only be destroyed in a proper way after a certain time frame.
The major reason is lack of Sufficient Clear Ridges. It means the fingerprint ridges are too low to read. DOJ and/or FBI may also reject a fingerprint transmission due to a fingerprint technician’s error.
The major reasons are too much hand washing, dry skin condition, aging, etc.
You should go to the same location where you originally had your fingerprints taken to avoid any charges. Most Live Scan locations will not charge any fee for a resubmission. Please make sure that the live scan operator inputs the same ATI number that was used on your original request form for live scan fingerprints.
Yes. Three or four days after fingerprinting, you can call the DOJ 24 hour automatic system (916) 227-4557 or (916) 227-2300, or click this link for a transmission status check.

You need to have the ATI number and date of birth ready. The ATI number is the fingerprint transmission number, and it always appears in the following sequence: 1 Letter, 3 Numbers, 3 Letters and 3 Numbers.
No. The report is confidential; therefore, the DOJ will only send it to the your requesting agency. The requesting agency means the agency that requested a Live Scan Fingerprint Background Check on you.
The process usually takes about 3-5 minutes.

During the week appointments are not necessary. We are open Monday through Friday, 9:00 am to 6:00 pm, and Saturdays by appointment only.